SLA's (service level agreements) are the ultimate measure of any service being delivered. InControl Software provides business support by adding this critical layer of measurement for the Netapp ecosystem.
Whether you're delivering internal or external SLA's, InControl Software adds value to any business by ensuring the proper layer of software to handle this challenge. Business value is best achieved by being able to guarantee the service you provide, being able to predict failures, review trends and the ability to measure real-time events gives your Netapp ecosystem that extra edge. InControl Portal tracks your customized SLA's, which become the business agreements you maintain for your customers. InControl Software allows your organization to stand behind the service you deliver to the market, and with proof in the form of a real-time measurement interface and auto generated reports which outline all the important statistics to keep your business up to speed and your customers more than satisfied.